E. 最基本的道歉回答语

That’s (It’s) all right. 没关系。

That’s quite all right. 那真的没关系。

It doesn’t matter (at all). 没关系。

Never mind. 没关系。

Not at all. 不要紧；没关系。

F. 最基本的购物用语——店员招呼顾客

Good morning, sir. 先生，早上好。

Good afternoon, madam. 太太，下午好。

Can I help you? 你要买东西吗？

What can I do for you? 你要买什么吗？

Are you being severed? 有人招呼你了吗？

Is someone looking after you? 有人招呼你了吗？

Yes, please? 你要买东西吗？

G. 最基本的购物用语——顾客对店员招呼的回答

I want some apples. 我想买点苹果。

I’d like (to buy) a toy car. 我想买辆玩具汽车。

Please show me this pair of glasses. 请给我看看这副眼镜。

Do you sell tea-pots? 你们卖茶壶吗？

(I’m) just looking, thanks. 只是看看，谢谢。

H. 最基本的购物用语——询问价格

How much, please? 请问要多少钱？

How much is it? 这要多少钱？

How much does it cost? 这要多少钱？

How much does it come to? 一共多少钱？

I. 最基本的问路用语

Excuse me, can you tell me where the railway station is? 对不起，请问火车站在哪儿?

Excuse me, but can you tell me the way to the train station? 劳驾，请问去火车站怎么走?

Excuse me, could you tell me which is the way to the nearest hospital? 请问去最近的医院怎么走?

Excuse me, would you please show me the way to the post office? 请告诉我去邮局怎么走好吗?

Excuse me, would you mind telling me the way to the police station?  对不起，请告诉我去警察局怎么走好吗?

Excuse me, could you give me some directions?  请你给我指指路好吗?

J. 最基本的付小费用语

This is for you. 这是给你的。

Keep the change. 不用找了。

You may keep the change. 你可以留下零钱。

K. 最基本的找厕所用语

Excuse me, is there a ladies’ near here? 这附近有女厕所吗?

Excuse me, but could you tell me where there’s a men’s room? 请问哪儿有男厕所?

Excuse me, sir. Can you tell me where the ladies’ room is? 对不起，先生，你可以告诉我卫生间(女厕所)在哪里吗?

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